Developing global human resources

This paper explored the success factors for developing global human resources from both the organisation’s and expatriates’ perspectives in emerging eastern economies. Specifically, this study focused on pre-expatriation preparation, during-expatriation adjustment, and post-expatriation repatriation. In total, 23 Taiwanese personnel contributed to this case study. Data collected from the focus group discussion and open-ended asynchronous email interviews were analysed using the content analysis approach. The results of this study revealed four main selection criteria for the selection process and five desired preparation methods from the organisation and the expatriates’ perspectives. This study makes two main contributions to cross-cultural research on global human resources. Firstly, this study deepens understanding of the pathway to developing culturally intelligent global human resources for successful mission accomplishment, from both the organisation’s and expatriates’ perspectives, based on a three-phase expatriation process in emerging eastern economies. Secondly, this study provides insights into best practices that HR practitioners can use to develop global human resources for expatriation.

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